Our products are made in Cumbria, UK.
THE APEX INDEX
9 ENTRIES · LIVE
Every
question, mapped clearly.
An architecture of answers. Pick a category, run a search, or scroll the whole thing. Every FAQ is kept in-house, written plainly, and updated when the operational details change.
9 OF 9
01 · ABOUT
About
2 ENTRIESMaterials vary by product. Check the individual product page for the most relevant details.
02 · ORDERS & SHIPP
Orders & Shipping
3 ENTRIESMost orders are made to order and usually take around 5 days before dispatch. For personalised photo-based products, production starts once we have your image. The relevant product page is the source of truth for timing.
Yes. UK shipping is free, and tracked international shipping is shown at checkout.
Yes. You will receive tracking details once your order has been dispatched.
03 · RETURNS
Returns
2 ENTRIESStandard items can be returned within 14 days of delivery. Personalised and custom items cannot be cancelled once work starts and are non-returnable unless faulty.
Email photos as soon as possible so we can sort it quickly. Faulty goods remain covered by your statutory rights.
04 · PERSONALISED PRODU
Personalised products
2 ENTRIESUpload your image on the product page, or email it after ordering with your order number. Production starts once we have your image.
Many personalised products allow engraving or custom wording on the product page. Check the individual product page for what is available.
No cards match that search. Try a broader word. or clear the filter.