We'd Love to Hear From You
Whether you're dreaming of a custom creation, have questions about an order, or simply want to say hello, Ripley and the team are here to help. We respond to all inquiries within 24 hours during business days.
Need to send images?
Email us directly with your reference images or inspiration.
lee@ripleysnest.co.ukPlease include your name in the email so we can connect your images to your inquiry.
Custom Order Process
1. Discuss Your Vision
Share your ideas with us through the contact form above. The more details you provide, the better we can understand your vision. Feel free to upload reference images!
2. Design Proposal & Quote
Within 48 hours, we'll respond with design concepts, material suggestions, and pricing. We'll work with you to refine the design until it's perfect.
3. Creation Process
Once your design is approved and payment is received, we'll begin creating your piece. For most items, this takes 1-2 weeks.
4. Delivery to Your Nest
Your handcrafted piece will be carefully packaged and shipped to your door. We'll provide tracking information so you can follow its journey.
Frequently Asked Questions
How long does it take to create a custom piece?
Most custom pieces take 1-2 weeks to create, depending on complexity and our current order volume. We'll always provide you with a specific timeline when discussing your custom order.
Do you ship internationally?
Yes! We ship to most countries worldwide.
What if my item arrives damaged?
We carefully package all items, but if anything arrives damaged, please email us within 48 hours with photos, and we'll arrange a replacement or refund right away.
Can I request a specific design for my graffiti planter?
Absolutely! We love bringing your ideas to life. Simply describe your vision and we'll work with you to create something uniquely yours.
Find Our Studio
We're based in Grange-over-Sands, UK