Check your account
Use the email address from checkout. Your orders are listed after sign in.
Order help
Track your order
Sign in to see your order history. Tracking is sent by email as soon as your parcel leaves us.
How it works
Three quick checks
Check your dispatch email
Tracking is added when your parcel is ready and collected.
Still stuck?
Send your order number through the contact page and we will look it up.
Timing
What to expect
Most pieces are made in 5 days
Production starts after checkout. Photo-based pieces start once we have the image.
Delivery is shown at checkout
Delivery details are shown at checkout and confirmed by email.
Tracking starts after dispatch
If there is no tracking yet, your order is probably still being made or packed.
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