Standard items
You can request a return within 14 days of delivery. Items need to come back unused and safely packed.
Returns
Returns
What can be returned, what cannot, and what to do next.Personalised items
Custom and personalised pieces cannot usually be returned unless faulty or damaged.
Damaged parcel
Take photos of the item and packaging, then message us. We will help you sort it.
Before sending anything back
Contact us first so we can confirm the return address and next step.